Our Guaranteed Best Rates
Get our Guaranteed Best Available Rate when you book your reservation on our website. If you find a lower publicly available rate for the same hotel accommodations and date on another website, we will match the lower rate plus give you an additional 10% discount. *
Below are the Terms and Conditions for Guaranteed Best Rates
Terms and Conditions
Days Hotel London Shoreditch guarantees that our website will have the lowest rate publicly available to consumers on the Internet. If you find a rate lower than Days Hotel London Shoreditch’s Best Available Rate that is viewable and bookable on another website for the same hotel, same room type, same number of guests, same currency and for the same dates, and advise Days Hotel London Shoreditch within 24 hours after booking your room on our website or through our reservation number, Days Hotel London Shoreditch will match the lower rate found and give you an additional 10% off each night of the stay. If there is a rate available on our website that is the same or lower than the rate on the other website, the Days Hotel London Shoreditch rate will be offered instead.
To file a claim, fill out the ONLINE CLAIM FORM with your booking details. Only one valid claim can be submitted per person, per e-mail address, per calendar month. All reservations must be for personal use only and booked by the guest who will actually be staying at the hotel. Reservations booked by brokers or agents will not qualify. Best Rate Claims and any free nights issued under this program are not transferable.
Guarantee applies only to reservations made on our website Guest must have a Days Hotel London Shoreditch reservation confirmation number.
Guest must submit the claim within 24 hours after booking the original Days Hotel London Shoreditch reservation and at least 48 hours before scheduled arrival. If the original reservation was made within 48 hours of arrival, the Best Rate Guarantee is not applicable. The competing rate on another website must be for the same hotel, for the same dates, for the same room type, for the same number of guests, in the same currency and must be publicly viewable and bookable via the Internet. A viewable rate means that the general public can view the rate on the website. A bookable rate means that the rate is available and can be reserved online. Special rates available only to members of membership clubs or programs do not qualify.
Days Hotel London Shoreditch customer service agents must be able to verify, to their satisfaction, that the claim meets all conditions of the Guarantee and these Terms and Conditions, and that it has been properly submitted.
Days Hotel London Shoreditch reserve the right to reject a Best Rate Claim and/or to cancel any free night previously issued by it in the event of fraud or abuse of this Program or non-compliance with these Terms and Conditions.
For a multiple night stay, the total room cost for the stay will be evaluated in determining whether the other website has a lower rate.
Any rate change is not effective until the guest receives written confirmation. The standard claims processing time is 24 business hours. Claims submitted outside of business hours will be processed on the next business day. If a guest’s stay begins before written confirmation is received, the original rate will remain in effect. Days Hotel London Shoreditch recommends that the written confirmation of any rate change be presented by the guest at check-in.
The Guarantee applies only to published rates available to the general public. This excludes private rates, packaged rates, rates involving a prepaid voucher program; require a coupon or promo code, hotel rooms sold as part of a travel package, corporate discount rates, group rates (5+ rooms), and meeting rates.
The rates available under this Guarantee cannot be combined with any other special or promotional offers or discounts.
Void where prohibited by law. Days Hotel London Shoreditch reserves the right to modify, alter, suspend or terminate this Guarantee at any time without prior notice at its sole discretion.